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A woman was shocked to find an empty package containing a SGD1,600 phone she ordered from Lazada.

I suspect the package packaging has been tampered with.

A customer shared what happened on Facebook, pointing out that her order was an iPhone 13 Pro Max worth S$1,624.49.

“As soon as I received the package and opened it, I received an empty box with no iPhone in it,” the woman said.

She has attached a photo of the iPhone box. I was missing my phone and cable.

Photo: FB screengrab

“The rapper was torn inside before he could wrap it again,” she noted.

Photo: FB screengrab

Photo: FB screengrab

She and her husband immediately contacted Lazada and Speedpost to report the incident.

At the same time, they filed a report with the police.

Photo: FB screengrab

They were also able to obtain CCTV footage of the delivery from a neighbor that captured the deliveryman’s face.

She asked for help identifying the delivery person.

talk Need to share news, The woman’s husband confirmed that Lazada is currently investigating the incident.

A replacement for your lost iPhone will be sent to you.

Members of the online community advised consumers to avoid shipping large-ticket items to prevent such problems.

“Valuables are basically self-collecting. You can also check the contents when collecting,” said Facebook user Wong Sunny.

Others, meanwhile, asked if the phone was purchased from an authorized Lazada store or from a “seemingly authentic Apple seller.”

“Many people who have purchased from Lazada before said they received it in proper packaging through DHL.” /TISG

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