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Ticket demand crushes Singapore-Malaysia bus operator site

The bus company was clearly not prepared for the traffic gained after the news that land travel in Singapore and Malaysia would resume.

When I got my ticket at 8am this morning, the websites of the bus companies Transtar Travel and Handal Indah, also known as Causeway Link, crashed and stayed offline.

“We have a lot of users and we’ve been placed in a virtual waiting room. Once the slots are open, we’ll have access to the bus ticket purchase portal, or maybe we’ll be back later,” Singapore bus company Transtar Travel’s site said this morning. Said.

The Causeway Link website had a “server error” and Transtar Travel was “under maintenance” at some point.

About an hour after the tickets went on sale, Causeway Link posted the timing of the bus for the first week, saying more will be revealed shortly.

Screenshots posted by customers show that as of 9 am, more than 9,000 users are waiting. Some complained about long wait times while others were stuck on the payment page.

“The website has crashed … 😭 I’m stuck on the payment page .. I can’t pay. Very sad 😭,” writes Dennis MK Tan.

Prime Minister Lee Hsien Loong announced yesterday that vaccinated people will be finally allowed to cross the causeway connecting Singapore and Johor, Malaysia, after Monday, without the need for quarantine. They must show a negative COVID-19 test result before departure, and people traveling from Singapore will be subject to the on-arrival test.

The number of travelers by bus is limited to about 3,000 per day. Each operator can only travel up to 32 times a day if there are up to 45 passengers on each bus. Tickets start at S $ 15 for Singapore adults, S $ 8 for children, RM20 for Malaysian adults and RM10 for children.

Transtar Travel handles routes from Singapore’s Woodlands Temporary Bus Interchange to Johor’s Larkin Sentral Bus Terminal, while Malaysian bus company Handal Indah travels from Singapore’s Queen Street Bus Terminal.

Flights to Kuala Lumpur will also resume on Monday.

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Ticket demand crushes Singapore-Malaysia bus operator site

Source link Ticket demand crushes Singapore-Malaysia bus operator site

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