With the increasing prevalence of scams using local numbers in Singapore, the decision to answer calls from unknown numbers becomes fraught with caution. While new legislation aims to curb the misuse of SIM cards for fraudulent activities, particularly in job and e-commerce scams, the issue persists, fueled by fraudsters leveraging social media platforms like Facebook, WhatsApp, and Instagram. These platforms, designed for seamless user acquisition and growth, often lack stringent identity verification measures, allowing scammers to operate with anonymity. Despite the detrimental impact on users, the platforms prioritize user acquisition and ease of access over stringent authentication processes, highlighting a conflict between security measures and business objectives.
CAT AND MOUSE GAME WITH SCAMMERS
Are e-commerce platforms equally susceptible to scams? While many enforce phone number authentication for seller accounts, the effectiveness varies across different platforms. The Ministry of Home Affairs’ E-Commerce marketplace Transaction Safety Ratings initiative aims to highlight shortcomings but lacks enforcement power, offering advice instead. Consequently, consumers can still shop freely despite potential risks. However, focusing solely on intermediaries in the scam chain overlooks broader identity issues. SIM card regulations, while important, are just one hurdle for scammers, who adapt to new avenues. Curbing illicit number usage may push scammers to platforms with laxer checks, perpetuating the chase for solutions.